In exchange for your visitor pass, you can pick up an access key to the center at the customer service desk, which entitles you to use the center’s services once (1) free of charge (excluding the center’s additional paid services, such as personal training or massage services). For more information on the centers’ customer service hours and services offered, please visit the center’s website.
The person who ordered the visitor pass must verify their identity at the center’s customer service desk when picking up the access key.
The access key is personal. You may not give your access key to anyone else, nor may you use it to allow other people to train at the center.
The access key must be returned in working condition to the center’s customer service desk immediately upon completion of the visit covered by the Visitor Pass. The center reserves the right to charge the user of the access key 29.90 euros plus a 5-euro processing fee for any key that is not returned or is found to be inoperable.
The minimum age for a visitor pass is 15. Those under 18 must have parental consent.
One Visitor Pass per person.
Each person is entitled to order a Visitor Pass for themselves only once (1).
The Visitor Pass cannot be exchanged for cash, and the subscriber is not entitled to sell the Visitor Pass to another person.
Other Rules
EasyFit expects its customers to be neat and well-mannered. Please also take care of your personal hygiene. Always wear appropriate clothing and indoor shoes. Walking around the fitness facilities in just socks or barefoot is prohibited, except during designated hours.
Smoking, using your own alcohol, drugs, or any other intoxicating substances is strictly forbidden at EasyFit.
If you intentionally damage any of EasyFit's equipment, property, or anything else here, you'll be responsible for covering the full cost of the damage.
Always use a workout towel when you're on the gym equipment. And don't forget to use one on the mats during group exercise classes too!
Please wipe down the equipment after you're done. We have lots of members, and this helps us make sure everything stays clean for everyone!
Always put the exercise equipment back in its spot when you're done.
Please always use a water bottle with a cap.
Let's make sure everyone gets a chance to use the gym equipment. If you're taking a break, please free up the machine for others to use.
The use of cell phones is prohibited at EasyFit. We ask that you turn off your phone or set it to silent mode when you enter the EasyFit facilities. Please allow yourself and our other guests to exercise without disruption.
Taking photos or videos with EasyFit is strictly prohibited. This prohibition also applies to camera phones.
Please don't wear swimwear or similar in the sauna and washing areas. You're welcome to use a towel for privacy if you prefer.
Our changing room lockers are for day use only. Please don't leave your belongings or clothes in them overnight. Any items left overnight will be taken to lost and found.
You can only book one spot for group exercise classes, and it's just for you. You can reserve your spot in person up to 75 minutes before the class, or up to 7 days in advance using our online booking system.
The cancellation policy applies to all appointments. If a booked appointment is not canceled at least one hour before the scheduled time, and such failure to cancel is a recurring issue, the customer may lose their right to make reservations for a limited period or permanently. In the case of paid additional services, such as a personal training session or a massage appointment, EasyFit will charge the price listed in the price list for the unused time.
You're responsible for your own safety, so please follow all instructions. EasyFit isn't responsible for your belongings, or if you get sick, injured, or have an accident anywhere on EasyFit premises.
If a customer fails to comply with the customer rules and guidelines, or otherwise behaves in a manner contrary to good manners toward our other customers or staff, their right to use the gym pass may be revoked entirely.
EasyFit is not liable for losses resulting from theft, burglary, or other similar causes.
EasyFit is not liable for damage to the property of customers or other visitors, nor for personal injury sustained by customers resulting from an accident or the actions of another customer. Each customer is personally responsible for ensuring that their health condition allows them to participate in the services provided by EasyFit.
The customer is aware that the EasyFit facility is equipped with video surveillance that records footage.
If a customer uses their own key to bring unauthorized individuals onto the EasyFit premises, they agree to pay a compensation fee of 250 euros. The compensation will be billed to the customer via a paper invoice.
